Privacy Policy

Satwik Fit ("we", "us", "our") operates an online fitness coaching service. This policy explains what personal data we collect, why we collect it, and how we protect it.

1. Information We Collect

• Contact details: name, email, phone, location.
• Health & fitness data: age, height, weight, body measurements, medical history you share, dietary preferences, training experience, photos and videos you submit for form review.
• Payment data: processed by third-party payment gateways. We do not store card numbers or banking credentials.
• Communication: messages exchanged on WhatsApp, email, or coaching calls.
• Usage data: basic site analytics (pages visited, device type, referrer).

2. How We Use Your Data

• Build and adjust your training and nutrition program.
• Track your progress and provide accountability.
• Send check-ins, reminders, and program updates.
• Process payments and issue invoices.
• Improve our coaching services and website.

3. Sharing of Data

We do not sell your data. We share data only with: payment processors (for billing), scheduling tools (for booking calls), and analytics providers (in anonymised form). We may disclose data if required by law.

4. Photos & Testimonials

Progress photos, videos, and testimonials are used publicly (e.g. on this website or social media) only with your explicit consent. You may withdraw consent at any time by emailing us.

5. Data Security

Data is stored on secured systems with restricted access. We use industry-standard encryption in transit. No online system is 100% secure, but we take reasonable steps to protect your information.

6. Data Retention

We retain your coaching records for the duration of your program plus 24 months for follow-up support and legal compliance. You may request deletion at any time, subject to legal obligations.

7. Your Rights

• Access the data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for marketing or testimonial use.

8. Cookies

We use minimal cookies for site analytics and session preferences. You may disable cookies in your browser.

9. Children

Coaching services are intended for adults aged 21 and above. We do not knowingly collect data from minors.

10. Contact

Questions about this policy? Email us at satwiksonufitness@gmail.com.